​

• We offer a 10 days no questions asked exchange / refund policy. 

• Exchange / Refund policy is only applicable on non personalised, non discounted or goods without any offer or coupon code.

• Exchange / Refund is not applicable on products with personalisation, customisation, discounted products or products bought using gift codes or free gifts.

• Goods should be in unused condition and with all packing, dust bags and tags to be eligible for an exchange / refund.

• It is at our discretion to reject a return if it seems in a used condition, scratched, spoiled, missing any parts, packing or not fit for reselling.

• Customised or Personalised products cannot be exchanged or returned under any circumstances and are considered final sale as they are not our offering as stock products and personalised only for you and hence are not resalable.

• To be eligible for an exchange / refund please update within 15 days of receiving the parcel. Goods should be returned in new and unused condition and along with all tags and original packing and free from any kind of scratches, wear marks or dust.

• Buyer will be responsible for all return shipping costs and shipping of new product you want to exchange it for.

• In case of a refund once the product has passed the QC all shipping costs will be deducted (to & forth from the  customer)and balance will be refunded to the customer.

• Refund will be processed within 5-7 working days post QC clearance. QC generally takes 3 working days from date of receiving the parcel back at the workshop.

• In case we do not found the product to be in resellable condition or product shows sign of wear, damage etc product will be shipped back to the customer after receiving the shipping charges for the same.

• Please follow our belt measuring guide and leave your size in "Notes for seller" section. In case you missed it we will reach out to you again and request you to measure your current belt. If still there is a size difference even after measurements the customer will have to pay for the return shipping for the belt, shipping of new belt and a restocking fee of 20% value of the belt as we had custom cut the belt as per your size and not sure if we will receive same size order again anytime soon.

• Belt can not be exchanged or returned / refunded for any other product and is considered as final sale (discounted or not). Size can be exchanged if it's not a good fit. But we will recommend going through our belt sizing guide and sharing the measurements while placing the order.

• If product is damaged/ used or soiled it will not be possible for us to accept those products as returns and will be sent back to customer after receiving shipping cost for the same.

• In case of any manufacturing defect please reach out to us immediately and share pictures / video of the defect. We will replace the product (with same product and colour only) and will also pay for return shipping and shipping of the new product.

• Exchange is allowed only once. If a product is exchanged for some other product from the website then it will not be possible for us to exchange it again.

• Where provided, any designer packaging such as authenticity cards, dust bags, and leather tags should be included with your return.

• All disputes subject to Kolkata Jurisdiction only.